Brian Casimir writes:
Here are some links to
Applied Systems Microsoft Windows 2003 Server Documentation:
Robbie
Wood from W.J. Wood Brokers Limited writes:
Microsoft has released its 64-bit versions of Windows;
when will TAM be ready to take advantage of 64 bit?
Vince Conroy replies:
Currently a 64-bit version of TAM is not on our product
roadmap.
Dal Ford from Drayden
Insurance Ltd. comments:
Drayden will be dropping Citrix and using Terminal Services in
the fall 2005 when we upgrade our servers. The remote
workstation minimum requirements are Win98 & Pentium II
266mhz. My question is why aren't win95 lower processor speeds
supported? Thanks,
Mike Tokarchuk responds:
We did not test Windows 95 with the Terminal Services client.
The processor speed listed is what we found to be an
acceptable performance for the use of Terminal Service with
TAM.
Robbie Wood from W.J. Wood
Brokers Limited asks:
Will patch 17's update of commercial apps to 32-bit allow us
to run Windows XP's appearance in XP rather than Windows
classic?
Leslie McGlashan answers:
In 7.2.0 (Patch #17) the applications are accessible with
Windows XP appearance.
Robbie Wood from W.J. Wood
Brokers Limited writes:
Is there a relationship between the size of the hard drives on
a server and the recommended amount of RAM for the server?
Vince Conroy replies:
Absolutely. The hard drives and RAM are inextricably linked in
terms of data writing back and forth between the two.
Whenever you are planning on increasing hard drive space, you
should also review if you have enough RAM to support the
amount of disk space you are implementing.
Dal Ford from
Drayden Insurance Ltd. writes:
What are the minimum hardware/ OS/bandwidth requirements to
use TAM Online?
Kelvin Fraites responds:
Dal please check the link below. This document lists the
requirements:
http://appliedsystems.com/doc_central_public/TCTAMCentralReq.htm
Anthony
Ciccolini from Masters Insurance Limited asks:
Brian, I just had a general inquiry with regards to hardware.
We've got an office with approximately 40 TAM users. It seems
that the speed of accessing, editing, and retrieving documents
within TAM has slowed down quite a bit since we've switched to
7.1. Our computers, server etc. are all up to snuff but we are
still experiencing these problems, most of which seem to be
associated with the TAM / Word Integration interface. Any
suggestions / recommendations?
Kelvin Fraites answers:
There are several factors that can contribute to this
performance degradation, and this would be best addressed in a
support call. A call is being logged on your behalf.
Robbie Wood
from W.J. Wood Brokers Limited asks:
Is there still a great speed difference between a SCSI drive
on a server and the new Serial ATA drives?
Vince Conroy responds:
On the drives that we supply with our DELL servers, there is a
difference.
We install 15,000 RPM drives in our SCSI based servers and for
the SATA drives, we put in 7200 RPM drives.
These are the fastest drives of each type that DELL offers.
Paul Bleau
from Raymond Assurance writes:
If we want to increase the size of our hot swappable
drives (DELL PowerEdge 2500 server) can we just swap them out
for larger drives? Currently we have three 18 Gig drives in a
RAID 5 setup.
Kelvin Fraites responds:
This is possible, however it is considered a major
upgrade. Please contact your Client Solutions
representative for further details.
Robbie Wood
from W.J. Wood Brokers Limited adds:
Supplementary to my drives/RAM question: Is there standard
rule-of-thumb for sizing your RAM against hard drive space?
Vince Conroy answers:
Not really. It depends on the hardware and software you will
be utilizing on that server. Each implementation is different.
Robbie Wood
from W.J. Wood Brokers Limited writes:
Supplementary to my 64-bit version question: Microsoft
indicates that 16-bit programs may not work under Windows XP
64 bit--will any remaining 16-bit portions of TAM be removed
soon?
Kelvin Fraites replies:
Robbie, currently we do not support that version of
Windows XP. However, if we do support this version of XP in
the future, an announcement will be made to that effect. For
further information on supported workstation operating systems
please see the Applied Systems General Hardware Configuration
Guidelines.
Monika Rogers
from Joseph J. Martin Ins. Brk. Ltd writes:
Hi, I'm not sure if this is the correct place to ask this
but - we are looking at 2 different upgrades - 1. a new server
or 2. to go to TAMOnline If we go to TAMOnline - how does our
outlook work - is it part of the new set up or do we need to
have installed separately - other than the installation my
concern is privacy & virus' - not sure what is recommended -
Thanks, Monika
Mike Virgilio replies:
Outlook is provided by TAMOnline, there is no need for you
to purchase Outlook because it is included with TAMOnline. As
for viruses, TAMOnline scans any and all files... Privacy is
not an issue, you will have exclusive access to your data as
long as you keep your login names and passwords private.
For more info please see this link:
http://appliedsystems.com/doc_central_public/tcfaq.htm#Email
Brian Casimir
writes:
Thank you for joining us today! Join us again on June 9,
2005 from 1 - 2 pm CT when our topic will be: The Benefits
of Staying Current with TAM.
For a list of
other upcoming sessions, access the
Tech Forum Home page.
