Assigning Direct Bill Commissions Out of Suspense
Product: TAM - Series 6 and 7
Agencies on Series 6 and 7 running the Direct Bill Commission
Download will be able to receive direct bill commissions through the daily
download. Because this is an ACORD download function, only insurance companies
that have been certified by the Company Interface group will send this form of
download. As with daily download, the Batch Back software is required.
The direct bill commission download is available through IVANS download or
Batch Update From Files. All direct bill commission transactions go in to
suspense to be assigned to a specific customer, policy, and producer. The
customer and billing screen must exist prior to assigning a direct bill
commission transaction out of suspense. The direct bill commission download will
not create a customer.
Accessing Items in Suspense
To access the transactions in suspense:
- Click the Utilities button from
the TAM Home Base.
- Click the Company Interface folder to bring up the
- Click the Suspense folder and select
Commissions in Suspense.
- Click the Next arrow. This takes you to the
Direct Bill Commission Suspense file. Here you have the following options:
- Assign IDs
- Run Update
Assign IDs to Create Transactions with Producers
Individual transactions are assigned to
an existing client, policy, and producer.
- The cursor will be positioned at the
Customer ID field in the Direct Bill Commission Suspense File Transactions
- If the company sends a Customer ID, it displays in this field.
- If the ID is not sent in the download, press [Enter] at the
Customer ID field to
display a list of all clients. You may also type ? and part of the insured's last
name, and then press [Enter] to display a smaller list. Highlight the proper
client on the list and press [Enter].
- The cursor then moves to the Policy # field. Press [Enter];
automatically brings up the proper billing screen information relating to the
client code and policy number. The Status field can be changed to match the
transaction type. The cursor then moves to the TRN field.
- Press [Enter]; the cursor moves to
the Effective Date field.
- Press [Enter]; the cursor moves to the Desc field.
Press [Enter]; the cursor moves to the Producer information. If necessary, you
can correct or add the producer commission amounts here. The producer and
corresponding commission percentage/amount default in from the billing screen.
Once you have moved through the producer information, a question comes up
that asks if you want to make any changes.
- If you click Yes, you can go
through the fields again and make any changes that are needed.
you click No, it moves to another question asking if you want to reflect
these changes on the billing screen. The answer to that question will depend on
whether or not you want the billing screen updated. Then you are taken to the next item
in suspense that needs to be assigned.
You can also select the Jump option from the option line to go directly to an
individual transaction. When Jump is selected, you are prompted for the Message
number, Sequence Number, and Item Number of the transaction you wish to
This information can be found on the Communication Log. The word
Validated may appear in the upper right corner of the screen if the record had
"U" in the Error field and all the problems with the record have been
corrected. Validated may also display when a record is requested through the
Below is an example of an item in suspense.
Once the desired number of items have been assigned, end out of the Assign
menu and select Run Update. All the transactions do not need to be assigned at the same
time. The transactions are actually created when the update is run.
- Client IDs display as the "Run Update" creates the transactions.
- Direct Bill Commission downloaded transactions will not
show up in the transaction area of the customer screen (that displays the last
- The View option in suspense displays all items received from the Direct Bill
Commission Download. The customer assigned information also displays.
The agency may print this report by pressing [Esc] and then selecting Print from
- The installment transactions cannot automatically be assigned to
customers. These transactions go into suspense and need to be manually
- Direct Bill Commission Download are normally received once
a month from each certified carrier.
- All lines of business are available for
Direct Bill Commission Download. A carrier that cannot transmit commercial
applications can transmit Direct Bill Commissions for commercial policies.
Run Update to Create Transactions without Producers
Direct Bill Commission Download sent by the carrier included Customer IDs and
the agency does not want to record a producer on the transaction, the agency may
select Run Update from the menu. This creates the transactions without the agency
manually assigning the items out of suspense, but these transactions will not
include producer commissions since the transaction that is downloaded
does not include that information.
Frequently Asked Questions
- Q: If you just run the update without assigning
ID's, does it update the billing screen?
A: Yes, it will update the billing
screen if the company file is set up to allow this and the policy number in the
download record matches what is on file. The premium will always update
regardless of the option chosen.
- Q: Can you just assign a few items at a
time and run the update without assigning all the transactions?
A: Yes, you can assign IDs individually. At this time, when you go into
assign items, it will only generate transactions for the items manually
assigned. The other transactions will be left in suspense until they are
- Q: Do we have to use a specific direct bill accounting setup to
be able to get the downloaded transactions to file correctly?
A: No, the
direct bill download will work no matter what accounting setup you are using for
- Q: Is there a way to tell the difference between a
transaction that was downloaded into the system and one that was entered
A: Yes, the transactions that are downloaded have a unique
description of ACORD Dbill Commission.
- Q: Will my download generate an error if the BCO
(Billing Company) and ICO (Issuing Company) are different?
A: No, the
downloaded transaction will be sent to you by the Billing Company and will file
February 19, 2008 02:23 PM