Validate Client Error Reports 

Product: TAM - Series 7

The Validate Clients utility verifies customers' balances. If the balances are incorrect, it generates an error report. This utility can be run manually through the Utilities menu or automatically through Night Utilities, for all customers or a range of customers.

This document is divided into the following sections:

Client Validation Errors Explained 

The Client Validation report checks for several types of problems:

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Correcting Client Validation Errors 

This section explains how to correct client errors 2-6 that you may receive on the Validate Balances report. If you receive an Error 1 or Error 7, fax the entire error report to Accounting Support.

Note: Faxes should be limited to 30 pages. Reports over 30 pages should be mailed to Applied Systems. Contact Support to get the proper mailing address.

  1. Exit all users from the customer with the error.
  2. Access Utilities/Accounting/Receivables/Validate/Repair Client Balances. A Validate menu displays.

  1. Select the error (error numbers are listed on the right in parentheses) that appears on the Client Validation report. If the client has more than one error, correct the larger numbers first. 
  2. Enter the client code, and when prompted to correct, answer Yes to fix the error. 
  3. After correcting all errors on the client, select the Validate Balances Report option. Select the customer, broker, leinholder, or finance company that you received the error on. Then enter the Client Code

Note: You do not need to select the checkboxes on the right to exclude error 3, print report when no errors are found, or include error 7. If you run the report and no errors print but you feel that the client balance is incorrect, validate the client again and select the Include Error 7 checkbox to  to see if any additional errors exist.

  1. Check the printer. If all errors have been corrected, the report will not print. If the report prints, correct the error displayed. (Sometimes correcting one error creates another error.) Continue correcting errors and running the Validate Balances Report for this client until it no longer prints.

If you receive an Error 1 or Error 7, or if you cannot correct an error through the validate menu (it continues to print after you have selected that option and tried to correct), fax the entire error report to Accounting Support.

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Last Revised: October 20, 2010 04:37:29 PM

SWE23065